• Please bring your e-ticket and ID for entry
• Arrive at your meeting point at least 15 minutes before the booking time
• Late arrivals or no-shows may result in forfeiting your experience
• Read the terms and conditions before purchase

Regular

• For same day bookings, please visit the nearest visitor centre to purchase a pass.

• Entrance to the UNESCO World Heritage Site of Hegra
• Use of Multimedia Guide (MMG) device
• Use of hop-on, hop-off bus service
• Free parking at the Hegra Visitor Centre

• Please note that all experiences are subject to weather and visibility conditions
• Please note that due to ongoing maintenance and excavation work, select heritage sites included in your tour may be closed during your visit

• Comfortable outdoor clothing
• Closed-toe walking shoes or boots
• Hat, sunglasses, and sunscreen

• Cancellations and refunds are allowed up to 3 days before your initial booked date
• Dates or timings can be changed up to one day before your initial booked date, subject to availability
• No refunds or changes allowed on the day of the event
• No refunds or changes allowed on the day of your booking
• Please contact +966920025003 or send a refund request on the contact us form
• Bank credit card charges are non-refundable
• If you booked your ticket through a third party, coordinate with them on policies, changes and updates